It was all about how everyone at Disney takes the extra steps to ensure that everyone has a good time while at the Magic Kingdom. So at Transportation we now have a saying about "putting on your ears." We are trying to do everything we can to improve our customer service within the community by going that extra mile every chance that we get.
Within the Transportation department, we are also trying to improve our customer service by boosting employee morale. One of the ways we can do that is by publicly honoring our employees's of the month. We are going to meet the drivers at the school's and honor them in front of all of the driver's, the teachers and the parents. We want the community to know that we appreciate our drivers.
We have only done it once month, but we honored three different drivers and one mechanic and they were all so happy. We gave them balloons and a stuffed mickey mouse. The drivers were so happy and some were even a little embarrassed because we did it in front of all their peers. We are also painting the parking lot and giving the drivers a close parking space for the entire month.
Get your own pair of Mickey ears here: www.disneystore.com/Ear+Hats
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